AR8 Pro drives have no power

[steedster13]

I have the aforementioned machine and it decided not to home out this morning. All had been working as it should this week. A few small jobs including some laser work but nothing too taxing. I fired it up this morning, the LED worklight came on, the RichAuto controller came on, and I when I tried to home out the machine, the servos did not move the machine. I realized that I had homed it out yesterday morning but did not run it yesterday and thought it might not have moved since it was already on the limits but it did not make the usual small movements it normally does. I turned the ballscrews by hand to get them off of the limit switches and tried again. Nothing. I shut it down and fired it back up, tried to rehome, nothing. I pulled the control box out and opened it up. Checked the fuses while it was powered down and all are ok. I fired the unit up to monitor the drive lights as the leds on the Liteon displays came on, but no lights on the drives and nothing showing that there is current to any of the 4 of them.
Have any of you had this happen? This forum is devoid of documentation surrounding this issue. Any help would be greatly appreciated.

[steedster13]

Nobody?

[toddd]

No reply may mean that no one has an answer to your exact issue the user forum, I have the same machine as you and do have some knowledge on user repairable issues, ( I have blown fuses a few times), but not as you describe.

If it were me I would call Axiom during business hours and be at the machine ready to remote diagnose with them, this has worked out well for me and support was very helpful, I learned more about my machine at the same time.

Good luck with your issue,

[jrg]

Sounds like you may need to do a reinstall of the Rich Auto System file. Sometimes the controller gets a mind of its own and basically needs to be flushed (if you will) and to be re-installed.

[jgarciaa]

Jan 29, 2022 13:42:21 GMT -5 steedster13 said:

I have the aforementioned machine and it decided not to home out this morning. All had been working as it should this week. A few small jobs including some laser work but nothing too taxing. I fired it up this morning, the LED worklight came on, the RichAuto controller came on, and I when I tried to home out the machine, the servos did not move the machine. I realized that I had homed it out yesterday morning but did not run it yesterday and thought it might not have moved since it was already on the limits but it did not make the usual small movements it normally does. I turned the ballscrews by hand to get them off of the limit switches and tried again. Nothing. I shut it down and fired it back up, tried to rehome, nothing. I pulled the control box out and opened it up. Checked the fuses while it was powered down and all are ok. I fired the unit up to monitor the drive lights as the leds on the Liteon displays came on, but no lights on the drives and nothing showing that there is current to any of the 4 of them.
Have any of you had this happen? This forum is devoid of documentation surrounding this issue. Any help would be greatly appreciated.

It seems like you're facing a technical issue with your machine, and it's frustrating to encounter such problems without clear documentation or support. While waiting for a response or solution, you might want to consider exploring alternative options like the Monport laser. Renowned for its reliability, user-friendliness, and affordability, the Monport laser could be a suitable alternative for your CNC needs. You can learn more about the Monport laser and its features by visiting the product page monportlaser.com/collections/co2-laser-engravers/products/monport-40w-lightburn-ready-12-x-8-co2-laser-engraver-cutter-with-fda-approval?sca_ref=5031521.ka374VZjm3 It might offer a solution while you navigate through the troubleshooting process with your current machine.