kay
New Member
Posts: 2
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Post by kay on Dec 16, 2021 14:10:18 GMT -5
When I started our machine, the controller didn't come on. The same thing happened a few months ago and after restarting a few times, it finally came on. We tried the same thing this time but with no luck. Our machine is about a year old.
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Post by gerry on Dec 16, 2021 16:46:00 GMT -5
Try disconnecting and reconnecting the controller wires. Sometimes they get slightly corroded.
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Post by Axiom Tool Group on Dec 23, 2021 13:03:33 GMT -5
If the handheld is lighting up but not loading...then its a programming glitch and the handheld may need to be sent to us for re-programming.
However, if the control system can be restarted a few times and the handheld works...then we may be able to provide files so that it can be reprogrammed on site.
You may need to reach out to our support team, so that those files can be sent. Or to discuss sending in the handheld if needed.
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Post by bentley on Mar 19, 2022 9:52:55 GMT -5
It can also be the cable itself. Try switching ends if you have the cable with a metal housing on one end and plastic on the other. I had the same issue as you and this is what Chad suggested me to do. It has been working fine since I di this 2 years ago.
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