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Post by chrisn on Mar 3, 2021 17:56:26 GMT -5
RichAuto buttons are sometimes not responding. I guess the subject kinda says it all. Its about 8 years old and a few buttons need to be pushed several times for the buttons to respond. Is there a way to clean it or ? Thanks Chris
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Post by chrisn on Mar 3, 2021 19:15:39 GMT -5
I added a picture in case that helps
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Post by Kristy on Mar 9, 2021 10:58:37 GMT -5
Hey, Chrisn, it sounds like the contacts within the buttons have worn. Unfortunately, Axiom no longer has access to inventory/parts to the A11 controller, as it is a discontinued model. The replacement of the controller is available...but it will be expensive. Simply replacing the controller membrane could resolve your issue. You can find the parts at a very reasonable price online, here what you should be looking for: www.alibaba.com/product-detail/Keypad-for-richauto-A11E-S-A1X_62285539414.htmlIf you have any questions, give us a call at: (844) 642-4902.
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Post by chrisn on Mar 9, 2021 12:34:07 GMT -5
Ok. Thanks. I ordered a Keypad.
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Post by chrisn on Mar 17, 2021 17:10:16 GMT -5
Order it. It works great. Thanks. $13 for the part $30 ish for the shipping. Came in a week. Pretty easy fix. Thanks!
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