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Post by john316 on Jan 29, 2021 18:36:56 GMT -5
When turning on machine the controller loads to 15% and stops there.
I shut down and disconnected the cords. Reconnected and started up yesterday and it worked.
I surfaced the spool board with no problem
Today I started it up and again it is stuck at 15% on the controller. Tried the same but this time it didn’t fix the problem.
What’s next??
Thanks for the help!!
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Post by gerry on Jan 29, 2021 19:35:18 GMT -5
What machine? What controller. Can't read minds....
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Post by john316 on Jan 29, 2021 19:47:14 GMT -5
Axiom AR8 Pro V5 Rich Auto B18 Controller
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Post by gerry on Jan 29, 2021 21:28:10 GMT -5
Some of the controllers need to be reflashed.
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Post by john316 on Jan 29, 2021 22:05:54 GMT -5
How do you go about reflashing the controller Gerry?
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Post by gerry on Jan 29, 2021 23:51:07 GMT -5
Contact Axiom and they will send you a file. If I remember, you can flash the controller from USB on your PC.
Some folks have corrected this by multiple reloads of the controller, but you might as well call Chad to get it on record. It sounds like your is still under warranty, and a new controller is EXPENSIVE.
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Post by john316 on Jan 30, 2021 18:33:56 GMT -5
Thanks for the help Gerry!
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Post by Chad on Feb 1, 2021 10:04:54 GMT -5
When turning on machine the controller loads to 15% and stops there. I shut down and disconnected the cords. Reconnected and started up yesterday and it worked. I surfaced the spool board with no problem Today I started it up and again it is stuck at 15% on the controller. Tried the same but this time it didn’t fix the problem. What’s next?? Thanks for the help!! Gerry is correct...a firmware file will easily correct this. Support is very cautious about loading those files to the forum as they are very specific to the controller and machine model. (To much risk of the wrong file being used). *In addition to them being too large to store all together. If you email the support team, be sure to let them know what controller and machine model that you are using (they can only verify this for customers that purchased directly from Axiom). We will provide the firmware file, instruction for installation and a user setting restore file which will reset the controllers internal speeds and other settings to the factory original. Install of both files, should take less than a minute. |
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