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Post by stevep on Jan 18, 2021 10:23:12 GMT -5
Any tips on what the issue is when the screen on Richauto A1X is blank?
Thanks for any ideas to help.
Steve
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Post by Chad on Jan 18, 2021 10:52:40 GMT -5
A blank screen indicates that the memory of the controller may have had a critical fault.
In some rare cases, restarting the machine a number of times may result in it loading correctly...If it does not, then the controller should be sent to the support team for service.
*Until recently, failed controllers required that they be replaced, which, when not covered under warranty could be expensive as most controller are nearly $700 or more.
We are now able to make repairs to these controllers...inspecting the chips and reloading firmware which could not be done outside the original manufacturer previously.
Please contact our support team for more details.
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