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Post by lowiee on Dec 25, 2020 1:22:12 GMT -5
Hi I’m running into problems with a very new axiom ar8 pro plus v5 used only for a total of 2 hours, I keep running into the F11 (motor over temp) error and A511 always flashing in the screen. The motor dose get hot and I’m not sure what temperature it’s supposed to run. I need a fix and not sure what to do. It’s only runs for 45 mins before it stops in its tracks with F11. Carving only 2mm deep in mdf. PLEASE HELP !
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Bob
Junior Member
Posts: 129 
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Post by Bob on Dec 25, 2020 7:58:44 GMT -5
The spindle (motor) is probably not getting coolant. Check all electrical connections for the pump. You will need to remove the cover over the pump and the side gantry cover to get at the wires. Is there enough coolant in the reservoir? Are any coolant tubes kinked or restricted? When you watch the pump while the spindle is turned on, do you see any indication that the pump is running? For example: a light coming on, or swirling coolant.(This would be a good first step.) Be sure to stay away from the spinning spindle while checking the pump. Contact Chad at Axiom.(My first choice.)
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Post by lowiee on Dec 25, 2020 21:53:22 GMT -5
I have checked all coolant lines and also the pump. Everything works including the fan. So I ran it again setting at 18000rpm carving mdf. Lasted 10 minutes before F11 error code again. Afterwards feeling the spindle which did get pretty hot. Not sure what to do now as I know the the coolant is circulating probably.
Am I running it to high ? This spindle is capable of 24000rpm I don’t understand why it’s overheating unless the coolant setup is to small.
Any other ideas ?
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johnb
Full Member
New owner @ March 2019, AR16 Elite, Aspire, 4th Axis & Laser
Posts: 326
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Post by johnb on Dec 26, 2020 9:21:22 GMT -5
You clearly have a circulation problem of some sort. My spindle has run any number of times for hours on end and it NEVER gets more than slightly warm. The difference in the air temp from the outlet side of the little radiator and that of the shop is negligible. If your inlet line to the spindle and outlet line from the spindle are essentially the same (and coolder than the spindle body itself), they you have some kind of internal blockage in the spindle. When you turn it off, do you see an air bubble rise back into the inlet line? There is a thread here on removing air from the system (involves removing spindle and holding it sideways). I never viewed this as being a problem, but maybe you have more air in yours and you're getting some kind of "air lock" within the spindle.
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Post by lowiee on Dec 26, 2020 18:14:54 GMT -5
Hi thanks for getting back to me. Yes I have noticed the coolant retracts a fair way back up the inlet line after it cycles off. And the spindle get way hotter then room temp. I will try with getting the air out of the line. Also dose anyone know why my VDF display is alway flashing on and off A511 error ? It’s done that since it’s come out of the box. I have it plugged up though UCCNC software.
Also the spindle won’t have gotten damaged getting to the f11 error point ? It was pretty damn hot.
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Bob
Junior Member
Posts: 129
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Post by Bob on Dec 28, 2020 14:06:25 GMT -5
At this point, I would find it best to contact Chad:
cmccarty@axiomtoolgroup.com
1-844-642-4902 Ext. 6004
I have always found him to be extremely helpful.
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Post by Axiom Tool Group on Dec 29, 2020 10:30:54 GMT -5
We have encountered F11 errors on a small number of recent machines that use the new Siemens VFD for spindle control.
This typically requires a few parameter changes to the VFD, effecting operation fo the spindle.
That said, you will need to contact your supplier (StoneyCNC in the UK or BG Precision in Australia)....as UCCNC machines utilize a different setup that that used with our machines built for the North American market.
All machines sold in North America use a stand alone DSP control system.
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duey
New Member
Posts: 2
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Post by duey on Aug 25, 2021 22:17:22 GMT -5
Hi
I'm encountering this error. I'm in Australia, is there any step guide to resolve this issue?
Thanks
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Post by gerry on Aug 25, 2021 22:47:04 GMT -5
We have encountered F11 errors on a small number of recent machines that use the new Siemens VFD for spindle control. This typically requires a few parameter changes to the VFD, effecting operation fo the spindle. That said, you will need to contact your supplier (StoneyCNC in the UK or BG Precision in Australia)....as UCCNC machines utilize a different setup that that used with our machines built for the North American market.
All machines sold in North America use a stand alone DSP control system. |
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duey
New Member
Posts: 2
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Post by duey on Aug 26, 2021 0:32:11 GMT -5
Thanks Gerry
Read that, the problem is that BG Precision is not the supplier and Melbourne is in hard lockdown due to Covid. I cannot go further than 5km from my house. This is why I asked if there is a step by step guide to resolve. I've contacted the supplier I purchased from and they are just going to contact Axiom on my behalf anyways. Just trying to get this resolved quickly without jumping through too many hoops and stay within the current lockdown rules
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Post by Chad on Sept 13, 2021 9:53:47 GMT -5
Duey, unfortunately, if the machine is using a UCCNC control system then it did not come from Axiom (U.S.) and we may not be able to help fully due to controller differences.
Since we only distribute our RichAuto controlled machines within the US...all machines sold in Australia (if not specifically imported from our team) would be sold through BG Precision. *Beyond controller differences, there may be additional settings within the VFD that we are not aware of...
If your distributor, is not able to provide you some advice on correcting this, please contact our support team directly at support@axiomtoolgroup.com and we will work to find you a solution.
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