Post by Axiom Tool Group on Jul 11, 2019 13:50:33 GMT -5
If you have not already, Gerry is correct....give us a call so we can process a warranty replacement.
Due to recent increases in pump seal failures either due to a change by the pump manufacturer or a coolant difference....our team is exploring a possible change to the pumps themselves. In the mean time, all machines have began to be filled with an alternative US made propylene glycol solution as we try to determine if its a problem with the blue coolant used during assembly.
Customers should begin seeing machines arriving with pink coolant instead of the original blue that's been used over the past several years.
Post by CovenantDW on Jul 13, 2019 16:48:41 GMT -5
Yes I recently spoke with you guys and will be receiving a replacement reservoir. We should have a sticky or bulletin letting customers know this, because when I originally did a search on this issues there was no info out there. I was thinking to myself, "am I the only lucky person that has had this issue?" either way I am getting a replacement so I am happy. Cant wait to start cutting again, fortunately for me I still have my other cnc to pick up the slack.