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Post by floatingsidewalk on Aug 19, 2022 13:48:09 GMT -5
My AR6 Pro is stuck booting to "System Initializing". I see a couple of posts in the forum stating that I need a magic file to unblock the boot sequence.
Where does one find a file to do this?
Controller says: Update Version: q13-698 Product ID: A0210432 Soft Version: A1.3524 Emerg Versoin (yes it's spelled wrong on the controller lol): A1.3325
Serial number: 1603-2-000510
Help appreciated - missing a deadline.
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Post by gerry on Aug 19, 2022 14:51:42 GMT -5
You can try multiple restarts.... sometimes works. Else, call Axiom and they can email it. You disconnect the controller and load the file on PC.
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Post by floatingsidewalk on Aug 19, 2022 23:46:48 GMT -5
Thanks, I tried restarting about 50x this afternoon. Didn't help. Oddly, I have 2 autoroute pendants and both go to 94%, but only one goes to the 'system initializing' screen... Very odd.
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Post by dadealeus on Aug 20, 2022 11:50:11 GMT -5
My AR6 Pro is stuck booting to "System Initializing". I see a couple of posts in the forum stating that I need a magic file to unblock the boot sequence. Where does one find a file to do this? Controller says: Update Version: q13-698 Product ID: A0210432 Soft Version: A1.3524 Emerg Versoin (yes it's spelled wrong on the controller lol): A1.3325 Serial number: 1603-2-000510 Help appreciated - missing a deadline. Bad news: You probably need to contact Axiom for the solution. Good news: It's likely a relatively easy fix. I had something similar happen several years ago. Don't know if I laid the pendant down near a magnet or what, but it just suddenly and randomly started having issues. Contacted Axiom and followed their instructions to re-flash the firmware and that fixed it. It's a pretty simple process and I haven't had another issue since. Hopefully that's all it is, but you will need to reach out to them to make sure you receive the correct firmware and instructions for your machine model.
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