I had problems with my software. So far I had to change the file type to Model Master flat bed. It was on another setting. I was not using the system for some time and I am not sure if this caused something to happen or if it just needs another update.
Post by jacqdesign on Dec 30, 2019 17:30:25 GMT -5
We had this issue when we ran the machine for the first time. We thought it might be a faulty puck issue, so we started setting Z-0 by manually jogging the bit. That worked for us. Have you tried setting the Z-0 without using the puck?